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Program Management: A Guide for Festivals

Festivals and live events are high-energy, guest-driven experiences—bursting with performers, celebrity chefs, headliners, and community leaders. Whether it’s a high-profile artist soundcheck or a surprise drag brunch, there’s little room for scheduling slip-ups or VIP chaos.

That’s where Eventeny’s guest management system comes in.

Instead of juggling spreadsheets, vendor emails, and scattered team chats, top-tier organizers are streamlining their guest management processes with a single, centralized platform—purpose-built for talent management, VIP scheduling, and premium guest experiences that boost guest satisfaction.

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Talent & Performer Coordination

From headliners to great speakers, managing live event talent requires structure and flexibility. A guest management system or speaker management system gives you a single hub for everyone—artists, celebrities, drag performers, and more. A feature like this will help an event organizer with their talent management strategy when it comes to handling celebrities at festivals.

What you can do:

  • Track bios, stage times, and tech needs in one place

  • Assign performers to stages or activation areas

  • Keep internal schedules private while syncing with public-facing agendas

This minimizes confusion and gives your team full visibility while giving your talent the seamless experience they deserve. Great talent management includes both real-time adaptability and behind-the-scenes clarity.

Travel Tracking & Set Times

Most festival guests and performers are coming from out of town. Eventeny’s platform helps you manage every arrival and departure detail.

Key benefits:

  • Track flights, hotel reservations, and pickups

  • Get real-time alerts for delays or changes

  • Store rider info, accessibility needs, or preferences

With this visibility, you avoid travel mix-ups and create a smoother, more professional arrival experience—improving both guest satisfaction and your reputation as a well-run event. Strong management includes thoughtful logistics.

 

VIP & Premium Experience Scheduling

Festivals thrive on memorable moments—whether it's backstage passes, photo ops, or exclusive Q&A sessions!

Features include:

  • Create and sell VIP tickets tied to specific guests or sessions

  • Assign guests to meet-and-greet booths or green rooms

  • Track attendance and capacity for premium experiences

All managed in one place—no need for outside spreadsheets or disconnected systems! See how Eventeny helped Florida Ren Fest process over 12,000 orders!

Public + Private Guest Agendas

Need to keep internal team schedules and public guest appearances separate? You can do both.

Why it matters:

  • Build private schedules for handlers and talent teams

  • Display select sessions, panels, or performances to attendees

  • Ensure only the right people see sensitive info like security details or hotel info

This gives you full control while delivering a polished experience on both sides—keeping guest satisfaction high and your internal teams aligned.

Role-Based Access for Guest Handlers

From volunteer liaisons to other personnel, different team members need different access.

Access control helps you:

  • Set custom permissions for each role

  • Limit visibility for high-profile guests or confidential travel plans

  • Track who’s managing which performer or VIP

This boosts accountability and helps you attract and retain top talent by giving staff the clarity and autonomy they need. Effective talent management includes empowering every handler, not just the headliners.

Sales for VIP Add-Ons for Added Revenue

Monetize your premium guest experiences without using separate ticketing platforms.

Capabilities include:

  • Sell tickets for meetups, panels, or exclusive tasting

  • Tie guest sessions directly to add-on ticket types

  • Sync your schedule with event ticketing for convenience

This adds a new revenue stream while keeping things streamlined for both organizers and attendees. And yes—it integrates right into your check-in processes for real-time updates and accuracy.

Directory of Featured Guests

Give attendees a digital diary of your biggest names—from artists to big celebrities.

Use it to:

  • Create a searchable guest directory

  • Display bios, photos, and session links

  • Help attendees plan their day around who they want to see

Bonus: share it on social media to drive buzz before the gates even open. Publicity meets planning in one powerful tool.

Why It Works for Festivals & Live Events

Whether you’re planning a pride festival, music festival, or any other grand event, Eventeny helps you bring structure to an otherwise chaotic time. Program management is specifically built for fast-paced, public-facing events with high-touch needs.

Top outcomes include:

  • Fewer last-minute schedule changes

  • Clearer communication between internal teams and talent

  • Happier VIPs, performers, and special guests

  • More time to focus on creating unforgettable experiences

Ready to outfox chaos and plan with confidence?

Explore how Eventeny’s program management feature can streamline your next festival.

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