Jese Gary, an experienced event organizer with a wealth of knowledge in the field, shares her insights on how to streamline event management using Eventeny. Drawing from years of hands-on experience and a deep understanding of the challenges faced by event planners, Jese offers a comprehensive guide to leveraging the powerful features of Eventeny to enhance efficiency and effectiveness. In this blog, Jese provides practical tips and actionable advice, covering a range of topics from automating repetitive tasks to improving vendor coordination and optimizing attendee experiences. Her expert guidance aims to empower event planners to harness the full potential of technology, ultimately transforming their planning and execution processes.
Watch our accompanying interview with Jese
I first ventured into event management while pursuing a Business Management degree with a focus on hospitality. During college, I explored the events industry by working at floral shops, which sparked my interest. By 2010, I had launched my own event business, LuxeGiving, where I combined my passion for art and design with event management. My initial events were fundraisers aimed at connecting local businesses and charities to support meaningful missions. This early focus helped me build a foundation in organizing impactful events.
My passion for event planning comes from being part of people’s stories and creating memorable moments. I thrive on designing spaces where people can forge new friendships and enjoy themselves. Additionally, I am dedicated to growing a team and brand where everyone can progress together.
Currently, I am concentrating on community events and looking to expand into new markets and industries that emphasize community engagement. Over the years, my approach to event planning has evolved significantly. I’ve learned to be adaptable and forward-thinking, understanding that I don’t need to excel in every area myself. Instead, I focus on collaborating with the best professionals to achieve our goals. Initially, I concentrated on my own strengths, but now I appreciate the value of leveraging the entire team’s capabilities.
When I first started using technology in event planning, I faced several limitations. I had to learn a lot on the fly, as there were few technology solutions available for small businesses. Initially, I managed everything using Microsoft tools and enterprise platforms, which was cumbersome. Over time, I have seen more platforms emerge that cater specifically to the needs of event industry business owners, which has greatly simplified my processes and reduced the need for multiple tools.
My background in sales and process mapping from manufacturing helped me overcome these challenges. Experience with corporate systems like SAP taught me the importance of efficient processes and robust systems. In manufacturing, ineffective processes can be very costly, a lesson that applies equally to the event industry. This background gave me the skills to implement and leverage technology effectively, ensuring smoother and more efficient event planning.
Event organizers are often hesitant to adopt new technology because it is not widely discussed within our industry, which tends to focus on the hands-on, creative aspects of event planning rather than on technological solutions. Many in the industry, who are hardworking and creative, find technology less engaging and prefer to concentrate on the enjoyable parts of their work.
To help clients overcome their fears and simplify their processes, I focus on addressing where mistakes have occurred and framing them as learning opportunities. I encourage clients to view these challenges as chances to improve their processes. By identifying sources of stress and inefficiency, we can streamline their operations, making it easier to scale. I also emphasize aligning changes with their overall goals to ensure that the process improvements directly contribute to achieving those objectives.
Streamlining the application process for vendors is important because it encourages loyalty and fosters long-term relationships. Vendors want a smooth experience that allows them to focus on growing their business with organizers. A complicated or disorganized process can deter vendors and lead them to discourage others from working with you. To ensure vendors feel valued and respected, I establish clear vendor partnership agreements from the start. Additionally, I conduct post-event and quarterly check-ins. While this may seem like a lot of effort, it helps build a comfortable, open environment that nurtures loyal partnerships over time.
Eventeny's features have significantly improved vendor management by allowing organizers to streamline the entire process. Vendors can easily sign up, communicate with us, and effectively showcase their brands on the platform, making their participation feel balanced and mutually beneficial. Additionally, tailoring applications to different types of vendors is essential. By customizing the application process based on the specific needs of each vendor, we ensure that we gather all necessary information without overcomplicating the process. This approach not only simplifies vendor management but also supports scalability as the event grows.
It's important to choose the right vendors. I am very attentive to selecting vendors that align with my events and my clients' needs. Since I work with corporations, I ensure that the vendors I choose accurately represent my clients' brands. Requesting examples from vendors and conducting Google and social media searches helps in making better vendor selections by providing a clearer picture of their capabilities and alignment with our needs. Proper vendor selection is a direct reflection of my ability to make the best choices for events, which in turn builds trust with our clients. To maintain a balanced mix of vendors and avoid oversaturation, I work with a variety of vendors across different events, ensuring that their services do not conflict. By carefully selecting the right vendors for each event, we not only prevent overlap but also help ensure that each vendor has the best opportunity for success at the event.
I prioritize sending update emails to share upcoming events and to inquire about any new projects my vendors are working on. Some vendors have recently updated their service offerings, and I believe effective vendor management requires two-way communication. Maintaining strong relationships with my vendors is essential, and I do this by fostering open communication and staying engaged with their business developments. Building these professional relationships pays off, as some of our vendor partnerships have lasted over 10 years.
Tips for vendor retention
Creating SOP's
Standard Operating Procedures (SOPs) are crucial for ensuring consistent and successful event processes. By documenting detailed steps for key tasks like vendor management and event setup, SOPs streamline operations, reduce errors, and serve as a valuable training resource. This consistency not only simplifies the process for clients and vendors but also builds and strengthens trust with all stakeholders, leading to smoother and more efficient event management.
Eventeny's features
Time is one of the most valuable resources for any business. Our administrative team plays a key role in maintaining efficiency by handling essential tasks. This process becomes even easier when using a software solution that keeps everything organized within a single platform. This not only minimizes mistakes but also allows our support members to smoothly create and manage events.
Return on investment
Eventeny's offering
Flexible Pricing: Eventeny, an all-in-one event management software, offers a range of pricing plans, from a free version to a comprehensive pro plan, catering to various needs and budgets. This flexibility allows event organizers to choose a plan that suits their requirements, whether they’re managing small events or larger, more complex ones. By providing options at different price points, Eventeny ensures that organizers can find a solution that fits their budget and scales with their needs.
1. Comprehensive Integration: Eventeny integrates a wide range of event management functions into a single platform, including application processing, ticketing, vendor management, and event mapping. This all-in-one approach reduces the need for multiple disconnected tools, streamlining workflows and improving efficiency.
2. Customizable Templates: With Eventeny, organizers can create and use customizable templates for applications, maps, and tickets. This feature simplifies the setup of new events by allowing users to duplicate and adapt existing templates, saving time and ensuring consistency across multiple events.
3. Efficient Application Handling: Eventeny’s bulk actions for approval, rejection, and waitlisting streamline the application process. Organizers can manage large volumes of submissions quickly, reducing administrative burden and speeding up decision-making.
4. Tailored Solutions: The platform allows for the creation of specific application forms for different vendor categories, such as food trucks or craft vendors. This customization ensures that the application process is relevant and efficient, helping to attract the right vendors for each event.
5. Time-Saving Features: By enabling the copying of entire events and leveraging templates, Eventeny helps organizers plan multiple events efficiently. This reduces repetitive tasks and frees up event organizers for other needle moving forward activities.
6. Flexible Pricing: Eventeny offers a range of pricing plans, from a free version to a pro plan, accommodating different needs and budgets. This flexibility allows organizers to choose a plan that fits their specific requirements and scale as their needs evolve.
7. Improved Communication and Onboarding: Standardized systems and regular check-ins with vendors enhance communication and build strong relationships. Additionally, these systems facilitate easier onboarding for new employees, helping them quickly understand and adapt to event management processes.
8. Enhanced Vendor Retention: By streamlining processes and maintaining positive relationships, Eventeny helps reduce vendor turnover. Retaining experienced vendors contributes to the stability and success of future events, benefiting both organizers and attendees.
Embracing technology can significantly transform the way event organizers plan and execute events, leading to greater efficiency and success. All-in-one event management softwares, such as Eventeny, offer a wealth of tools designed to streamline all aspects of event planning, from application processing to on-the-day management. By adopting these technological solutions, event organizers can reap numerous benefits that enhance their operational effectiveness and overall event outcomes.